Privacy Policy

Last Updated: November 2025

 

1. Introduction / Scope

Virtual Graphics & Animation Studio (“VirtualGA”, “we”, “us”, or “our”) operates the website www.virtualga.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, schedule meetings or request visualisation services. By using the Site and/or providing your information you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact information (such as name, email address, phone number, company name, job title) when you fill out forms or schedule a meeting.

  • Usage information (such as IP address, browser type, operating system, pages visited) automatically through cookies and analytics tools.

  • Other information you choose to provide (such as project details, location, website links) when you contact us or share project information.

3. How We Collect Information

Information is collected in the following ways:

  • Directly from you when you submit a form (for example, the meeting scheduling form).

  • Automatically when you browse the Site via cookies, web beacons, analytics.

  • From third-party services integrated with our Site (e.g., HubSpot CRM, Zoom scheduling, email marketing platforms).

4. How We Use Your Information

We use your information to:

  • Schedule meetings and respond to your inquiries.

  • Provide you with our visualization services and prepare proposals.

  • Send you confirmations, reminders and follow-up communications.

  • Analyse usage of our Site and improve our services, content and user experience.

  • Comply with legal obligations and protect our rights.

5. Sharing & Disclosure of Information

We will not sell or rent your personal information. We may share your information with:

  • Service providers or vendors who assist us with scheduling, communications, analytics, CRM or marketing (e.g., HubSpot, Zoom).

  • Legal or regulatory authorities when required by law or to enforce our rights.

  • In connection with a merger, sale or acquisition of our business, subject to confidentiality.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect usage information and improve your experience. You may control cookies through your browser settings or a cookie consent banner if displayed. For example, we use Google Analytics to measure traffic.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include encrypted transmissions, secure servers, and access restrictions.

8. Third-Party Services

We integrate with third-party services such as HubSpot CRM, Zoom, email platform and analytics. These services have their own privacy policies. We encourage you to review them:

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or obtain a copy of your personal information.

  • Correct or update inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Object to or restrict processing of your data.

  • Withdraw consent where the legal basis is consent.
    If you would like to exercise your rights, please contact us at the details below.

10. International Transfers

If you are located outside of El Salvador or the United States, your information may be transferred to, stored and processed in El Salvador, the United States or other countries. By using our Site and providing your data you consent to this transfer and processing.

11. Data Retention

We will retain your personal information as long as necessary to fulfil the purposes described above, to comply with legal obligations, resolve disputes and enforce our agreements.

12. Children’s Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect information from children under 16. If you become aware that a child under 16 has provided us with personal information, please contact us. We will delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the date of the latest revision. We encourage you to review this page periodically.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:


Virtual Graphics & Animation Studio (VirtualGA)
Email: jlduenas@virtualga.com
Website: www.virtualga.com